Refund & Return Policy

At Lavish Handicraft, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please review our refund policy below.

1. Eligibility for Refund

  • Time Frame: You have 15 calendar days from the date of purchase to request a return.
  • Condition: Items must be unused, in the same condition that you received them, and in the original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required for all refunds.

2. Non-Refundable Items

Certain items cannot be refunded, including:

  • Custom-made or personalized items
  • Sale or clearance items
  • Gift cards

3. Refund Process

  • Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • Approval: If your return is approved, we will initiate a refund to your original method of payment.
  • Processing Time: You will receive the credit within 7 days, depending on your card issuer's policies.
  • Refund Method: Approved refunds will be processed within 7-10 business days, and a credit will be applied to your original method of payment.

4. Shipping Costs

  • Returns: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Exchanges: If you receive a defective or damaged item, we will cover the cost of return shipping.

5. Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank account again.
  • Then, contact your credit card company, as it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at [Your Contact Information].

6. Contact Us

If you have any questions regarding this refund policy, please contact us at: